Zunero for consulting firms

Your consultants are spending billable hours on work a system should be doing.

Consulting firms lose billable time to proposals rebuilt per client, research trapped in individual consultants' heads, and handoffs between scoping and delivery that create rework. Utilization across the industry has been sliding for years, and it's rarely a demand problem, it's the hours that get eaten before the billable work even starts.

Where consulting firms leak time

Proposals and SOWs rebuilt per client instead of assembled from a reusable library

Research and past-project knowledge trapped in individual consultants' heads and files

Deliverable and report formatting eating hours that should go to analysis

Utilization and margin that's hard to explain because nobody can see where time actually goes

What the industry data shows

66.4%

Average billable utilization across professional services firms in 2025, down from 68.9% the year before, and well below what most firms actually target.

Mosaic, Billable Utilization Rate Statistics, 2025

70–85%

The utilization range most consulting firms actually target. The gap between target and reality is rarely explained by headcount, it's absorbed into admin, rework, and non-billable prep.

Runn, Utilization Rate Benchmarks

LeakMap is how we find which specific leaks are costing your firm the most, then we help you fix them with the right mix of process change, automation, or custom AI.

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